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27 June 2025Publication
Consumer Duty View
The Consumer Duty clock is ticking. Receive timely updates on what’s happening across the market, industry discussions and themes and guidance on FCA updates.
We’re experts in managing the scrutiny of the regulators and work with our cross-practice team of litigation, crime, competition, employment and tax specialists on our clients’ most complex cases.
Best known for our expertise in contentious regulatory investigations, we’ve advised on those conducted by the Financial Conduct Authority, Prudential Regulation Authority and other UK regulators.
We’re particularly specialist in managing proceedings in parallel. Our reputation for skillfully navigating related criminal, civil and regulatory proceedings is second to none, which is why clients come to us when the stakes are high.
But that’s not all we do. Our expertise in culture and conduct risk, systems and controls breaches, misconduct and individual accountability means that we often work with clients on prevention as well as response. We provide practical guidance on reporting requirements, implementing regulatory changes and senior management responsibility and provide client training to learn from the outcomes of past cases.
Prevention and Risk Management - advising financial institutions on managing their risks across a range of issues, including in relation to systems and controls and senior management responsibility, and providing training, for example in relation to market abuse
Scrutiny and Assistance - advising financial institutions responding to regulators seeking information for use in regulatory or criminal investigations in the UK and internationally
Investigations - conducting internal investigations for clients in the financial services sector, to assist them in addressing regulatory issues at an early stage and to demonstrate credibility and impartiality with regulators
Regulatory Defence - advising and assisting financial institutions on regulatory investigations, strategies and responses, and the disciplinary proceedings that may follow.
Advisory Work - we work closely with our clients advising on how best to implement conduct risk, culture and other regulatory changes.
If you have any questions, contact a member of the Contentious Regulatory team for assistance:
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27 June 2025Publication
The Consumer Duty clock is ticking. Receive timely updates on what’s happening across the market, industry discussions and themes and guidance on FCA updates.

28 August 2024 Publication
In Thematic Review TR2/2, the FCA criticises a lack of progress from insurers and intermediaries on product oversight and governance.

02 July 2024 Publication
We consider the impact on credit insurance of proposed changes to current capital requirements regulations.

17 May 2024 Publication
Timely updates on SMCR developments and regulatory announcements alongside helpful tips and services to assist in managing your SMCR compliance.

30 April 2024 Publication
Timely updates on SMCR developments and regulatory announcements alongside helpful tips and services to assist in managing your SMCR compliance.