How We Work
We take a long term view and we take time to understand the distinct demands that each client faces. This allows us to build an innovative and bespoke service to suit each relationship.
Our approach means that we are consistent in the standard of excellence we bring to our service and flexible enough to build into each relationship value that is meaningful for each client.
We believe that one size does not fit all when it comes to adding value to client relationships. We listen to our clients and learn about the sectors in which they operate in order to understand what each client will find valuable. When partner level secondments were rare elsewhere in the legal world, they were a striking example of our commitment to building truly collaborative relationships with our clients. And new service delivery models, such as our navigator online services, or opening a second UK office in Bristol, were direct responses to feedback from clients about what they needed and the challenges they face.